Service · Claims Handling

When an incident occurs, independence matters.

In the event of an incident or insurance claim, you need technical expertise, independence and efficiency. We act as your liaison between operator, insurer and maintenance provider for fair, transparent and timely resolution.

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What we deliver

Claims adjustment support

Precise technical evaluation and efficient coordination when it matters most.

  • Technical claim assessment and documentation review
  • Liaison with insurers, surveyors and repair stations
  • Verification of repair estimates and cost justification
  • Support during negotiations and settlement

Technical investigations

Understanding what happened — and what it means.

  • Damage assessment by aviation technical specialists
  • Root-cause oriented review of maintenance and operational records
  • Clear, defensible technical documentation for all parties

How we work

Notify

Contact us as early as possible after the event.

Assess

On-site and records-based damage and claim assessment.

Coordinate

We align insurer, operator and repair organisations.

Resolve

Verified costs, fair settlement, documented outcome.

Frequently asked questions

Who do you act for — insurer or insured?

We work for either side, always on the same basis: independent technical assessment. Our role and mandate are made transparent to all parties from the start.

How quickly can you respond to an incident?

Speed matters in claims. Contact us directly and we will confirm availability immediately — as a two-director firm, decision paths are short.

Do you also handle non-damage disputes?

Yes — for example disagreements over maintenance costs, redelivery conditions or record completeness, where an independent technical opinion helps resolve the matter.

Fair, transparent, timely — that is how claims should close.

Contact us now for your customised offer — you will speak directly with the managing directors.

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